Security Technical Account Manager (Lightwell)

Interface between Lightwell customers and Red Hat's engineering teams, helping customers secure their software supply chain and speed up patching and backporting. Liaise with Red Hat Product Security, partners, and customer security and operations teams; help customers use the Lightwell clearinghouse for triage, patching, and backporting; advise on using Lightwell-remediated libraries in customers' software development lifecycles; build customer engagement plans, keep environment documentation, and respond to support requests; work with engineering, product, and support teams to resolve technical issues; mentor customer teams on security best practices and contribute to the knowledge base; develop solution patterns for platform adoption.

• 10+ years in software development, security, customer support, engineering, or QA
• Track record in strategic advisory roles with senior IT and business executives
• Deep understanding of software supply chains, CI/CD, and agile or DevOps methods
• Advanced expertise in OpenShift, Kubernetes, and Ansible/AAP
• Experience with Docker, Podman, git, and artifact repositories (Quay, Artifactory, Nexus)
• Familiarity with Jenkins, GitLab, GitHub Workflows, and Red Hat Pipelines
• Knowledge of unit testing (JUnit, pytest), semver, and the Java ecosystem
• Outstanding written and verbal communication, with English executive presence
• Associate's, bachelor's, or higher in computer science or a technical field
• Willingness to travel internationally
• Nice to have: open source passion, developer or solutions architect background, RHCE (RHCA preferred), security certifications (CISSP, CCSP, Security+, CEH)
• Dutch is strongly preferred